FAQS
FAQS
Yes, I do! If you are interested, please send me a message via the contact page here with your request and we can discuss your vision.
DO YOU ACCEPT COMMISSIONS?
Sure! You can access the Privacy Policy here.
CAN I VIEW YOUR PRIVACY POLICY?
Shipping costs vary depending on location. Estimated delivery within Australia is 1 - 5 business days. International orders may take up to 3 weeks.
HOW LONG WILL MY ORDER TAKE?
Kimiidoll is currently not accepting returns except under exceptional circumstances.
DO YOU ACCEPT RETURNS?
Kimiidoll is currently not accepting refunds except under exceptional circumstances.
DO YOU ISSUE REFUNDS?
Please visit the contact page here and fill out the form to get in touch. Alternatively you can contact Kimiidoll via email at hello@kimberleybrooks.com.au You should receive a reply within a few days.
HOW DO I GET IN TOUCH?
Each deck comes ready to hang along with the accessories needed to hang on a wall. These accessories include instructions on how to fix the deck to the wall, a 3M wall hook and 6lb fishing line. If hook needs to be replaced in the future, we recommend using 3M hooks that support 2kgs in weight as the boards usually weigh around 1.8kgs on their own.
CAN I HANG THE SKATEDECK?
Yes you can clean the skatedeck, however it is recommended to do so sparingly. The resin should preserve the art on the board for years to come, although if it does attract dust, it is recommended dusting with a light cloth or dust wand as resin may scratch if cleaned aggressively. No cleaning products needed.
CAN I CLEAN THE SKATEDECK?
Please send a message via the contact page here or contact Kimiidoll via email at hello@kimberleybrooks.com.au